Disclaimer Policy

Effective Date: 27 July 2026
Last Updated: 27 July 2026

Welcome to Mr. Waggy Tails, a brand marketed and sold by SNS Enterprises. This Disclaimer governs the use of our website, products and services. By accessing our website or purchasing our products, you acknowledge that you have read, understood and agreed to this Disclaimer.

1. Business Information

Brand: Mr. Waggy Tails

Legal Entity: SNS Enterprises

GSTIN: 02AFZFS6346B1ZS

Registered Address

Opp. Radha Swami Satsang Bhawan
Sai Road
Village Karuana (Khasra No. 1211/681/1)
Baddi, District Solan
Himachal Pradesh – 173205

Customer Support

Phone: +91 9463043372

Email: help@mrwaggytails.in

Support Hours: Monday to Friday, 11:00 AM – 5:00 PM (IST)

2. General Information

The information provided on this website is for general informational and commercial purposes only.

While we strive to ensure that all information, descriptions and images are accurate and up to date, we do not warrant that the content is complete, error-free or suitable for every individual situation.

We reserve the right to modify website content, pricing, product specifications or availability at any time without prior notice.

3. Product Use

Our products are intended exclusively for use on animals and must be used strictly in accordance with the instructions provided on the product packaging.

Do not use our products for human use or for any purpose other than their intended use.

Improper use may reduce product effectiveness or cause unintended results.

4. Individual Results May Vary

Every pet is unique.

The effectiveness of any grooming or pet care product may vary depending on factors including:

  • Breed
  • Age
  • Skin condition
  • Coat type
  • Existing health conditions
  • Allergies
  • Grooming routine
  • Environmental conditions

Accordingly, individual results may differ from pet to pet.

5. Veterinary Advice Disclaimer

The content available on this website, including blog articles, grooming guides, FAQs and educational materials, is intended solely for informational purposes.

It is not intended to replace professional veterinary advice, diagnosis or treatment.

If your pet has:

  • persistent itching,
  • skin infections,
  • excessive hair loss,
  • wounds,
  • allergies,
  • parasites, or
  • any other medical condition,

please consult a qualified veterinarian.

Never ignore professional veterinary advice based solely on information available on this website.

6. Allergy & Sensitivity Disclaimer

Although our formulations are designed to be gentle, every pet has different skin sensitivities.

Before using any product for the first time:

  • Perform a patch test on a small area.
  • Observe your pet for any unusual reaction.
  • Avoid contact with eyes, nose, ears and mouth.
  • Rinse thoroughly with clean water if accidental contact occurs.

If irritation, redness, swelling or discomfort develops, discontinue use immediately and consult a qualified veterinarian.

7. Product Claims

Descriptions such as:

  • Sulphate-Free
  • Anti-Fungal
  • Anti-Bacterial
  • Oatmeal Formula
  • Aloe Vera Formula
  • Moisturising
  • Gentle Cleansing

describe the intended characteristics of the product based on its formulation.

These descriptions should not be interpreted as guarantees of specific medical outcomes or therapeutic results.

8. Medical Disclaimer

Unless expressly stated on the product label in compliance with applicable law, our products are not intended to diagnose, treat, cure or prevent any disease.

If your pet is receiving veterinary treatment or prescription medication, consult your veterinarian before introducing any new grooming product.

9. Accuracy of Product Images

Product images displayed on our website are intended for illustration purposes.

Actual products may vary slightly in:

  • Packaging design
  • Colour
  • Label appearance
  • Batch markings
  • Bottle shape

Such variations do not affect the quality or authenticity of the product.

10. Third-Party Links

Our website may include links to third-party websites or social media platforms for your convenience.

SNS Enterprises does not control or endorse the content, privacy practices or policies of third-party websites and accepts no responsibility for them.

Users access such websites at their own discretion.

11. Customer Responsibility

Customers are responsible for:

  • Reading all product labels and instructions before use.
  • Using products only as directed.
  • Keeping products out of reach of children.
  • Storing products as instructed.
  • Supervising pets during bathing and grooming.

Failure to follow usage instructions may affect product performance and safety.

12. Limitation of Liability

To the fullest extent permitted by applicable law, SNS Enterprises shall not be liable for any direct, indirect, incidental, consequential or special damages arising from:

  • Improper use of the product.
  • Failure to follow instructions.
  • Allergic reactions or sensitivities.
  • Delay in delivery.
  • Website interruptions.
  • Technical errors.
  • Unauthorised access to user accounts.
  • Circumstances beyond our reasonable control.

Nothing in this Disclaimer excludes liability that cannot lawfully be excluded under applicable law.

13. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product names
  • Product descriptions
  • Photographs
  • Graphics
  • Videos
  • Icons
  • Designs
  • Text
  • Website layout

is the intellectual property of SNS Enterprises or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified or distributed without prior written permission.

14. Website Availability

While we aim to keep our website available at all times, we do not guarantee uninterrupted access.

Temporary interruptions may occur due to:

  • Maintenance
  • Technical upgrades
  • Server issues
  • Internet disruptions
  • Security measures

We shall not be liable for temporary website downtime.

15. Governing Law

This Disclaimer shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws, the courts having jurisdiction over Solan, Himachal Pradesh, shall have exclusive jurisdiction over disputes arising from this Disclaimer.

16. Changes to This Disclaimer

SNS Enterprises reserves the right to amend this Disclaimer at any time without prior notice.

Any revisions shall become effective immediately upon publication on this website.

17. Contact Us

If you have any questions regarding this Disclaimer, please contact:

SNS Enterprises

Brand: Mr. Waggy Tails

📍 Opp. Radha Swami Satsang Bhawan
Sai Road
Village Karuana (Khasra No. 1211/681/1)
Baddi, District Solan
Himachal Pradesh – 173205

📞 +91 9463043372

📧 help@mrwaggytails.in

Customer Support Hours

Monday to Friday

11:00 AM – 5:00 PM (IST)